EMPPLAN
FAQ

General topics

EMPPLAN offers a variety of functions that support agencies and companies in digitizing their processes, promotions and sales in the field, optimizing sales and increasing efficiency.

Follow this link to see the full feature list.

Yes, EMPPLAN has a flexible API that allows the software to be seamlessly integrated into existing systems and processes. This allows you to exchange data between EMPPLAN and other systems and improve the efficiency of your entire business processes.

You can also find out more about interfaces here.

Yes, switching from other promotion software to EMPPLAN is no problem. Our team will be happy to help you migrate your data and ensure that the changeover is quick and efficient.

EMPPLAN is available in over 25 languages:

  • Arabic
  • Chinese
  • Danish
  • German, English
  • English, German
  • Finnish
  • French, German
  • Greek
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Norwegian
  • Dutch
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovakian
  • Slovenian
  • Swedish
  • Spanish
  • Turkish
  • Czech
  • Hungarian

EMPPLAN offers a holistic solution specifically for field service management that enables companies to digitize their processes, increase efficiency and improve customer loyalty. Compared to other solutions, EMPPLAN stands out for its flexibility, customizability and ease of use.

Invoicing for the use of EMPPLAN is usually based on a monthly license fee, which can vary depending on the number of users and the selected functions. We offer flexible payment options and customized packages to meet the individual requirements of your organization.

EMPPLAN offers various training options for your employees, including online tutorials, on-site training and individual training. Our aim is to ensure that your employees can use the software effectively and realize the full potential of EMPPLAN.

EMPPLAN App

Yes, there is a mobile version of EMPPLAN in the form of a Progressive Web App (PWA), which can be used by event users such as promoters, field staff and merchandisers from all end devices. The EMPPLAN app as well works even offline.

Yes, the EMPPLAN app enables event users to work and record reports offline. This means that poor network coverage or low data rates are no longer an obstacle. In addition, the nearby functions can also be used offline, for example to display the nearest location for the next field service or merchandising visit.The hybrid mode for data handling ensures that important data such as check-in and report data is transmitted immediately as soon as a data connection is available. The app keeps itself up to date and does not need to be updated manually.

Security & Data protection

The EMPPLAN cloud is continuously re-certified by an approved auditor in accordance with BSI:ISO 27001 on the basis of IT baseline protection by the German Federal Office for Information Security (BSI). This certification confirms that EMPPLAN complies with strict security standards and has implemented appropriate security measures to protect your data.

Your data is subject to the European data protection standard, which is considered one of the strictest in the world. EMPPLAN is committed to protecting your information in accordance with applicable data protection laws.

EMPPLAN has a wide range of tools designed to protect agencies and industry from fraud. There are validations, geotracking and other identification methods to prevent fraud and warn you warn you as early as possible. Please talk to us for more information.

Protecting data from cyberattacks is essential for us and is constantly adapted to current threat situations. The EMPPLAN Cloud is based on a multi-layered security concept, including DDoS protection, threat detection (IDS/IPS), next-generation firewalls, malware protection and tamper-proof backups.